This is the second time I’ve been unable to access the Content Type Hub on a new Tenant as SharePoint Administrator.
The first time it happened, I thought it might be a one-off provisioning error and so I asked the Company Administrator (the person who create the Tenant) to grant me access.
This time I thought this might be in Microsoft plan to limit access. Having done a Google search and found solution posed by Jasper Ooosterveld. Apparently, he has had the same issue as a Global Administrator…
Because the Content Type Hub is a special and is not listed within SharePoint Admin Center you can use the following URL to add your SharePoint Administration account as a site collection administrators.
After clicking on the “Expand content” command button I have found myself scratching my head:
Where is the “Collapse content” command button?
Where has the command ribbon gone?
Well, the command ribbon is still there, it is just hidden by the ‘top placeholder’. Or more precisely, what has loaded into the ‘top placeholder’. For example: Hub Site Navigation or a SPFx Extension.
Having done a few web searches, I’m not the only one seeing this bug and apparently Microsoft is planning to fix the bug. In the meantime, here are two workarounds:
Delete your browser cache (including cookies) and reload the page
Open your browser’s developer tools (e.g. press F12).